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Country: Spain
Language: English

LEGAL NOTICE, PRIVACY POLICY AND COOKIES

INFORMATION SOCIETY SERVICES LAW (ISSL)

Sanferbike S.L, responsible for the website, hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Services of the Society of Information and Electronic Commerce (LSSICE), BOE No. 166, as well as informing all users of the website regarding the conditions of use. Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable. Sanferbike S.L reserves the right to modify any type of information that may appear on the website, without there being any obligation to give prior notice or inform users of said obligations, with publication on the Sanferbike S.L website being understood as sufficient.

1. IDENTIFICATION DATA

- Company name: SANFERBIKE S.L.

- Email: [email protected]

- Contact phone: 914335680

- Registered office: Lozano 2 y 4 28053 Madrid, Spain

- Telephone: 914335680

- Registry data: Mercantile Registry Volume 27537 Book 0 Folio 157 Section 8 Sheet M496250

- NIF tax identification number: B85855922

Online dispute resolution. The European Commission provides an online dispute resolution platform, in accordance with Art. 14.1 of Regulation (EU) 524/2013, which is available at the following link: https://ec.europa.eu/consumers /odr/.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are the property of the RESPONSIBLE or, if applicable, have a license or express authorization by the authors. All the contents of the website are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case the prior written authorization of the RESPONSIBLE. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to the RESPONSIBLE and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them.

The RESPONSIBLE expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website of sanferbike.com. The RESPONSIBLE acknowledges in favor of their owners the corresponding intellectual and industrial property rights, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility over them, nor does it imply endorsement, sponsorship or recommendation by the same. . To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via email [email protected].

3. EXEMPTION OF LIABILITY

The RESPONSIBLE is exempt from any type of responsibility derived from the information published on its website provided that this information has been manipulated or entered by a third party unrelated to it.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and display of the site. The cookies used are, in any case, temporary, with the sole purpose of making browsing more efficient, and disappear when the user's session ends. In no case, these cookies provide personal data by themselves and will not be used to collect them.

Through the use of cookies it is also possible that the server where the website is located recognizes the browser used by the user in order to make navigation easier, allowing, for example, access by users who have previously registered to the areas, services, promotions or contests reserved exclusively for them without having to register for each visit. They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc., in these cases being technically dispensable cookies, but benefit fictitious for the user. This website will not install dispensable cookies without the prior consent of the user.

This website uses its own and third-party cookies for analytical purposes and to show you personalized advertising based on a profile made from your browsing habits (for example, pages visited). Every user who visits the website is informed of the use of these cookies through a floating banner. In the case of accepting its use, the banner will disappear, although you can revoke your consent at any time and obtain more information by consulting our Cookies Policy. The user has the possibility of configuring his browser to be alerted of the reception of cookies and to prevent their installation on his computer. Please consult your browser's instructions for further information.

Links policy

From the website, you may be redirected to content from third-party websites. Given that the RESPONSIBLE cannot always control the contents introduced by third parties on their respective websites, it does not assume any type of responsibility with respect to said contents. In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content. in question.

The RESPONSIBLE is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website. of the RESPONSIBLE. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to work properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the RESPONSIBLE does not rule out the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances occur that make access to the website impossible.

IP addresses

The website's servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all disputes arising or related to its use the Courts and Tribunals closest to Madrid.

PRIVACY POLICY

1. USER INFORMATION

Who is responsible for the processing of your personal data?

Sanferbike S.L is RESPONSIBLE for the processing of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3 /2018, of December 5 (LOPDGDD).

Why do we treat your personal data?

To maintain a business relationship with the user. The operations planned to carry out the treatment are:

- Remission of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. These communications will be made by the RESPONSIBLE and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data.

- Conduct market research and statistical analysis.

- Process orders, requests, respond to queries or any type of request that is made by the USER through any of the contact forms that are made available on the website of the RESPONSIBLE.

- Send the online newsletter, about news, offers and promotions in our activity.

For what reason can we process your personal data?

Because the treatment is legitimized by article 6 of the GDPR in the following way:

- With the consent of the USER: sending of commercial communications and the newsletter.

- Due to the legitimate interest of the CONTROLLER: carry out market studies, statistical analyses, etc. and process orders, requests, etc. at the request of the USER.

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the end of the treatment or there are legal requirements that dictate their custody and when it is no longer necessary for it, they will be deleted with adequate security measures to guarantee the anonymization of the data or the total destruction of the same.

To whom do we provide your personal data?

No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data manager contracts. treatment required by current privacy regulations.

Sending newsletter or newsletter and data to third parties

In accordance with Art. 6, section 1, paragraph 1, letter a of the RGPD, if we have previously obtained your express consent to register for our newsletter, we will use the necessary data to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time by sending a message to our contact address [email protected]. After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and on the that we inform you in this document.

Sending surveys and service opinion. Service offered by Trustbadge.

What are your rights?

The rights that assist the USER are:

- Right to withdraw consent at any time.

- Right of access, rectification, portability and deletion of your data, and limitation or opposition to its treatment.

- Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights:

Sanferbike S.L. Lozano, 2 and 4 - 28053 Madrid (Madrid). E-mail: [email protected]

2. MANDATORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER

The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE is true and is responsible for communicating any changes to them. The RESPONSIBLE informs that all the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, it is not guaranteed that the information and services provided are completely adjusted to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the treatment of personal data of its responsibility, and manifestly with the principles described in the article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSIBLE through Sanferbike S.L. Lozano, 2 and 4, 28053 Madrid (Madrid). E-mail: [email protected]

SOCIAL NETWORKS PRIVACY POLICY

1. USER INFORMATION

Who is responsible for the processing of your personal data?

Sanferbike S.L, hereinafter, RESPONSIBLE, informs the USER that it has proceeded to create a profile on the Social Networks Facebook, Instagram, Twitter, LinkedIn, YouTube, Vimeo and Google+, that it is responsible for the processing of the user's personal data that is carried out on said social networks and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of 5 of December (LOPDGDD), for which the following treatment information is provided:

Why do we treat your personal data?

End of treatment: maintain a relationship between the USER and the RESPONSIBLE that may include the following operations:

- Process requests and queries raised to the person in charge

- Inform about activities and events organized by the person in charge

- Inform about products or services offered by the person in charge.

- Interact through official profiles.

For what reason can we process your personal data?

Legal basis of the treatment: article 6.1.a GDPR, the interested party has given their consent for the treatment of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the social network of the RESPONSIBLE thus showing interest in the information published therein, therefore, at the time of requesting to follow our official profiles, you provide us with your consent for the processing of personal data published in your profile.

The USER can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy.

The RESPONSIBLE has access to and treats the public information of the USER, especially its contact name. These data are only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER's request.

How long will we keep your personal data?

Data conservation criteria: they will be kept as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Communication of data: the information provided by the USER through the social networks of the RESPONSIBLE, including their personal data, may be published, always depending on the services that the USER uses, so it may be made publicly available to others. third-party users of social networks. From the profile of each social network, the USER can configure what information they want to make public in each case, see the permissions that have been granted, delete or deactivate them, like any third-party application that they no longer want to use. No communication of personal data to third parties outside the social network is planned, except, if it is essential for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed the contracts of confidentiality and treatment manager required by current privacy regulations.

What are your rights?

Rights that assist the USER: they can only be satisfied in relation to that information that is under the control of the RESPONSIBLE.

- Right to withdraw consent at any time.

- Right of access, rectification, portability and deletion of your data, and limitation or opposition to its treatment.

- Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights: Sanferbike S.L. Lozano, 2 and 4, 28053 Madrid (Madrid). E-mail: [email protected]

2. USE OF THE PROFILE

The RESPONSIBLE will carry out the following actions:

- Access to public profile information.

- Publication in the USER's profile of all the information already published in the social network of the RESPONSIBLE.

- Send personal and individual messages through the channels of the social network.

- Updates of the state of the page that will be published in the USER's profile.

The USER can always control their connections, eliminate content that no longer interests them and restrict who they share their connections with; To do this, you must access your privacy settings.

3. PUBLICATIONS

The USER, once he is a follower or has joined the social network of the RESPONSIBLE, may publish comments, links, images, photographs or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property or have the consent of the affected third parties.

Any publication on the social network, whether text, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law.

In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.

The RESPONSIBLE will not be responsible for the contents that a USER has freely published.

The USER must bear in mind that his publications will be known by other users, for which he himself is primarily responsible for his privacy.

The images that can be published on the social network will not be stored in any file by the CONTROLLER, but they will remain on the social network.

4. DATA OF MINORS OR PEOPLE WITH SPECIAL ABILITIES

Access and registration through the social networks of the RESPONSIBLE is prohibited to minors under 18 years of age. On his part, if the USER has special abilities, the intervention of the holder of parental authority or guardianship of him, or of his legal representative through a valid document that proves the representation, will be necessary.

The RESPONSIBLE will be expressly exempt from any liability that may arise from the use of social networks by minors or people with special abilities. The social networks of the CONTROLLER do not knowingly collect any personal information from minors, therefore, if the USER is a minor, they should not register, use the social networks of the CONTROLLER or provide any personal information.

ANALYTICAL COOKIES POLICY

INFORMATION ABOUT COOKIES

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to offer a correct functioning of the site.

Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them the most, etc.

COOKIES AFFECTED BY THE REGULATION AND EXCEPTED COOKIES

In accordance with the “Information Society Services Law” (ISSL) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before they navigate. by them.

According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and advertising and affiliation cookies, except for those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.

TYPES OF COOKIES

ACCORDING TO THE PURPOSE

- Technical and functional cookies: are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it.

- Analytical cookies: are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, applications or platforms and to create browsing profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

ACCORDING TO THE PROPERTY

- Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

- Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

ACCORDING TO THE CONSERVATION PERIOD

- Session cookies: they are a type of cookies designed to collect and store data while the user accesses a web page.

- Persistent cookies: they are a type of cookie in which the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

PROCESSING OF PERSONAL DATA

Sanferbike S.L is responsible for processing the personal data of the Interested Party and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27, 2016 (GDPR), for which The following treatment information is provided:

- Purposes of treatment: as specified in the section on cookies used on this website.

- Legitimation of the treatment: by consent of the interested party (art. 6.1 GDPR).

- Data retention criteria: as specified in the section on cookies used on the web.

- Communication of the data: the data will not be communicated to third parties, except in cookies owned by third parties or by legal obligation.

Rights of the Interested Party:

- Right to withdraw consent at any time.

- Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

- Right to file a claim with the Control Authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights: Sanferbike S.L. Lozano, 2 and 4 - 28053 Madrid (Madrid). E-mail: [email protected]

USED COOKIES ON THIS WEBSITE

NAME: _ga
TYPE: Analytics
PROPERTY: Google Analytics
PURPOSE: Enables the unique visit control function. The first time a user enters the website through a browser, this cookie will be installed. When this user re-enters the web with the same browser, the cookie will consider that it is the same user. Only in the event that the user changes browser, another user will be considered
TERM: 2 years
OBSERVATIONS: Persistent

NAME: _gat
TYPE: Analytics
PROPERTY: Google Analytics
PURPOSE: Used to limit the request rate - limiting data collection on high traffic sites
DEADLINE: 10 minutes
OBSERVATIONS: Session

NAME: _gid
TYPE: Analytics
PROPERTY: Google Analytics
PURPOSE: It is used to distinguish users
TERM: 24 hours
OBSERVATIONS: Session

Get more information to disable Google Analytics cookies:

- Google Privacy Policy

- Exclusion from Google Analytics

HOW TO REMOVE COOKIES FROM THE MOST COMMON BROWSER

Chrome: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11: https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox. Version 65.0.1: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari Version 5.1: https://support.apple.com/es-es/guide/safari/sfri11471/mac

Opera: https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

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